{"id":1956,"date":"2025-01-08T23:15:52","date_gmt":"2025-01-08T23:15:52","guid":{"rendered":"https:\/\/maroufturk.com\/?page_id=1956"},"modified":"2026-11-10T07:16:45","modified_gmt":"2026-11-10T07:16:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/maroufturk.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1956\" class=\"elementor elementor-1956\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-02adc71 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"02adc71\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44a96e4\" data-id=\"44a96e4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbebfbb elementor-widget elementor-widget-html\" data-id=\"bbebfbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>#mt-sourcing-faq{max-width:1000px;margin:40px auto;padding:24px;color:#20242a;font-family:Arial,sans-serif;line-height:1.75}#mt-sourcing-faq h1{font-size:clamp(28px,4vw,42px);line-height:1.2;color:#102c4d;margin:0 0 18px}#mt-sourcing-faq details{border:1px solid #e8dfd5;border-radius:12px;padding:16px 20px;margin:14px 0;background:#fff}#mt-sourcing-faq summary{cursor:pointer;font-weight:700;color:#934300}#mt-sourcing-faq summary:focus-visible{outline:2px solid #ec7519;outline-offset:5px}#mt-sourcing-faq details p{margin:14px 0 0}#mt-sourcing-faq nav{display:flex;gap:18px;flex-wrap:wrap;margin-top:28px}#mt-sourcing-faq a{color:#934300;text-decoration:underline}@media(max-width:600px){#mt-sourcing-faq{margin:20px auto;padding:18px}#mt-sourcing-faq details{padding:14px}}<\/style><section id=\"mt-sourcing-faq\" aria-labelledby=\"mt-faq-title\"><h1 id=\"mt-faq-title\">Material Sourcing &amp; Shipping FAQs<\/h1><p>Practical answers about B2B project supply with Marouf T\u00fcrk: quotations, specifications, samples, quality checks and delivery.<\/p><details open><summary>What does Marouf T\u00fcrk supply?<\/summary><p>Marouf T\u00fcrk provides B2B material sourcing and project supply, including building materials, hotel furniture and fit-out items, custom manufacturing, and engineering and design coordination. Product availability and the scope of service are confirmed for each enquiry.<\/p><\/details><details><summary>How do I request a quotation?<\/summary><p>Send the product reference or drawings, specifications, quantities, delivery destination and required schedule through our RFQ form. Include any finishes, certifications or inspection requirements so we can prepare a suitable quotation.<\/p><\/details><details><summary>How are prices and delivery times confirmed?<\/summary><p>Prices and lead times depend on the specification, quantity, manufacturing requirements and delivery terms. Our quotation states its validity and the agreed scope. Production and delivery dates must be confirmed before an order is approved.<\/p><\/details><details><summary>Is there a minimum order quantity?<\/summary><p>Minimum order quantities depend on the product, manufacturer and customisation. Send the item reference and quantity so we can confirm the applicable minimum in our quotation.<\/p><\/details><details><summary>Can I request samples before ordering?<\/summary><p>Sample availability, sample cost and delivery charges are confirmed for the selected product before dispatch. Include your delivery address and the required finish or specification when requesting a sample.<\/p><\/details><details><summary>How are quality checks and certificates handled?<\/summary><p>Inspection scope, acceptance criteria and required technical documents are agreed for each order. Ask for applicable certificates, model-specific test reports and any inspection report before approving production or shipment. Suitability must be checked against the project requirements.<\/p><\/details><details><summary>Are all products manufactured in Turkey?<\/summary><p>We source from Turkey and other countries according to the project requirements. The country of origin and selected manufacturer must be confirmed for each quoted product; origin should not be assumed from our company location.<\/p><\/details><details><summary>How are shipping and customs responsibilities arranged?<\/summary><p>Packing, shipping terms, delivery destination, customs documentation and the party responsible for duties and clearance are agreed in the quotation or supply contract. Transport costs and transit times depend on the shipment and route.<\/p><\/details><details><summary>Can I buy materials through a shopping cart, and what payment terms apply?<\/summary><p>Material supply is arranged through a project quotation and an agreed order or contract. Material payment terms are specified in that agreement. Online MSID membership payments are a separate service and do not purchase physical products.<\/p><\/details><details><summary>How are returns, changes or problems with an order handled?<\/summary><p>Contact us promptly with the order reference, photographs and a description of the issue. The agreed specifications, inspection records, supply contract and B2B supply policy determine the available resolution. Custom-made items and changes require review before any return or replacement is agreed.<\/p><\/details><nav aria-label=\"Sourcing help\"><a href=\"https:\/\/maroufturk.com\/fr\/rfq\/\">Demander un devis pour un projet<\/a><a href=\"https:\/\/maroufturk.com\/fr\/b2b-supply-orders-returns-policy\/\">B2B supply, shipping &amp; returns policy<\/a><a href=\"https:\/\/maroufturk.com\/fr\/contact-us\/\">Contact our team<\/a><\/nav><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Material Sourcing &amp; Shipping FAQs Practical answers about B2B project supply with Marouf T\u00fcrk. Request a project quotation \u00b7 B2B supply, shipping &amp; returns policy<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_yoast_wpseo_focuskw":"","rank_math_title":"Material Sourcing & Shipping FAQs | Marouf T\u00fcrk","rank_math_description":"Answers about material sourcing, quotations, samples, specifications, quality checks and shipping with Marouf T\u00fcrk.","rank_math_focus_keyword":"material sourcing and shipping questions","_aioseop_title":"","_aioseop_description":""},"class_list":["post-1956","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/maroufturk.com\/fr\/wp-json\/wp\/v2\/pages\/1956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maroufturk.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maroufturk.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maroufturk.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maroufturk.com\/fr\/wp-json\/wp\/v2\/comments?post=1956"}],"version-history":[{"count":5,"href":"https:\/\/maroufturk.com\/fr\/wp-json\/wp\/v2\/pages\/1956\/revisions"}],"predecessor-version":[{"id":6189,"href":"https:\/\/maroufturk.com\/fr\/wp-json\/wp\/v2\/pages\/1956\/revisions\/6189"}],"wp:attachment":[{"href":"https:\/\/maroufturk.com\/fr\/wp-json\/wp\/v2\/media?parent=1956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}