{"id":6132,"date":"2026-11-04T11:18:27","date_gmt":"2026-11-04T11:18:27","guid":{"rendered":"https:\/\/maroufturk.com\/b2b-supply-orders-returns-policy\/"},"modified":"2026-11-08T10:11:40","modified_gmt":"2026-11-08T10:11:40","slug":"b2b-supply-orders-returns-policy","status":"publish","type":"page","link":"https:\/\/maroufturk.com\/it\/b2b-supply-orders-returns-policy\/","title":{"rendered":"B2B Supply, Shipping, Orders &#038; Returns Policy"},"content":{"rendered":"<h2>Supply, Orders, Cancellations &amp; Returns \u2014 B2B Material Sourcing<\/h2>\n<p><strong>Last updated:<\/strong> 8 November 2026<\/p>\n<p>Marouf T\u00fcrk provides international business-to-business (B2B) material sourcing, procurement coordination, project supply and related services. Our product pages and catalogues support RFQs and written quotations rather than a public shopping cart or online checkout for goods; they do not represent ready-to-ship stock, guaranteed availability, fixed retail prices or an online offer to sell.<\/p>\n<h3>1. Request for quotation and order confirmation<\/h3>\n<p>Customers submit a request for quotation (RFQ) specifying product, technical specifications, quantity, delivery destination and any required documents. Availability, manufacturer, price, lead time, shipping, payment milestones and any warranty are confirmed separately in a written quotation or supply contract. An RFQ or catalogue listing alone does not create a purchase order or binding sale. A supply order is governed by its accepted quotation, purchase order and\/or signed agreement.<\/p>\n<h3>2. Project-specific sourcing and production<\/h3>\n<p>Materials may be sourced or manufactured to order by third-party suppliers. No general stock or standard dispatch period is promised. Samples, technical submittals, quality inspection, certifications, Incoterms and delivery schedules must be agreed for each transaction where applicable.<\/p>\n<h3>3. Cancellation or change requests<\/h3>\n<p>Before accepting a quotation or purchase order, customers may withdraw their RFQ. Once an order is accepted, cancellation, changes and any associated charges depend on the agreed contract, supplier commitments, production status and applicable law. Please request written confirmation before assuming that an order can be cancelled or amended.<\/p>\n<h3>4. Returns, damage and non-conformity<\/h3>\n<p>Returns are not automatically available under a uniform retail return window for project-specific B2B sourcing. Any agreed return procedure, inspection deadline, return freight and associated costs should be stated in the applicable quotation or contract. If goods arrive damaged or materially different from the agreed specifications, contact us promptly with the order reference, photographs, delivery documents and a description of the issue so it can be assessed against the contract and applicable legal rights. Nothing on this page limits rights that cannot legally be excluded.<\/p>\n<h3>Shipping, delivery and customs<\/h3>\n<p>Shipping is quoted for each project after the goods, quantity, packing and destination are confirmed. There is no standard website shipping fee, free-shipping threshold or guaranteed retail delivery window. The accepted quotation or supply agreement specifies the delivery location, transport mode, agreed Incoterms rule and version, freight and insurance scope, customs clearance responsibilities, import duties, taxes and any site unloading or installation services. Production and transit schedules are confirmed separately; changes are coordinated with the project team.<\/p>\n<h3>5. Payments and refunds<\/h3>\n<p>Deposits, staged payments, refunds and any credit notes are governed by the accepted quotation or contract and applicable law. We do not promise a blanket refund period or automatic refund for goods already sourced or custom-manufactured. Any approved refund will be documented and processed through an agreed lawful method.<\/p>\n<h3>6. Separate MSID membership terms<\/h3>\n<p>Marouf Intelligence (MSID) digital membership subscriptions are separate from material supply transactions. Their cancellation, payment and refund provisions are described in the <a href=\"https:\/\/maroufturk.com\/it\/terms-and-conditions\/\">MSID Terms and Conditions<\/a>.<\/p>\n<h3>7. Contact and quotations<\/h3>\n<p>For project sourcing, submit a <a href=\"https:\/\/maroufturk.com\/it\/rfq\/\">Request for Quotation<\/a>. For order issues, cancellation, returns or refunds, email <a href=\"mailto:info@maroufturk.com\">info@maroufturk.com<\/a> with your quotation or order reference. This page provides general information and does not override any signed agreement or mandatory applicable law.<\/p>","protected":false},"excerpt":{"rendered":"<p>Supply, Orders, Cancellations &amp; Returns \u2014 B2B Material Sourcing Last updated: 8 November 2026 Marouf T\u00fcrk provides international business-to-business (B2B) material sourcing, procurement coordination, project supply and related services. Our product pages and catalogues support RFQs and written quotations rather than a public shopping cart or online checkout for goods; they do not represent ready-to-ship [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_yoast_wpseo_focuskw":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","_aioseop_title":"","_aioseop_description":""},"class_list":["post-6132","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/maroufturk.com\/it\/wp-json\/wp\/v2\/pages\/6132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maroufturk.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maroufturk.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maroufturk.com\/it\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/maroufturk.com\/it\/wp-json\/wp\/v2\/comments?post=6132"}],"version-history":[{"count":5,"href":"https:\/\/maroufturk.com\/it\/wp-json\/wp\/v2\/pages\/6132\/revisions"}],"predecessor-version":[{"id":6169,"href":"https:\/\/maroufturk.com\/it\/wp-json\/wp\/v2\/pages\/6132\/revisions\/6169"}],"wp:attachment":[{"href":"https:\/\/maroufturk.com\/it\/wp-json\/wp\/v2\/media?parent=6132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}